 are hosting us at their Hippocampus events space at The Brew Society in Leeds.

 - Taking a service design approach to accessibility 

Building accessibility directly into the service design journey

With 1 in 5 people experiencing some form of disability that might impact their experience with digital services, accessible design helps ensure that a wider audience can benefit. This talk highlights that designing for accessibility helps remove barriers to essential services, ultimately creating a smoother user journey for everyone.

We encourage attendees to consider temporary disabilities or changes in circumstances, like a broken wrist, that could affect a person's ability to engage with digital services. Their approach looks at accessibility from a few core principles: simplicity in design, colour choices, text, and vocabulary.

At its core, accessible design is about putting people first. When services are designed with empathy and attention to real-world needs, they become more inclusive and truly user-centred.


Hippo is a trusted digital services partner that designs with empathy and builds for impact. By combining data-informed evidence, human-centred design and software engineering, Hippo helps it's clients thrive as modern organisations

This session would not be possible without ongoing support from 

A11y North #5 | Accessible Service Design

We are proud to announce A11y North #4, hosted by our friends at BJSS.

Free pizza, free drinks, networking and 2 amazing talks by 2 great people.

Come along and meet likeminded accessibility professionals and advocates, just a stones throw away from Leeds train station.

Talk 1: Screen magnification and browser zoom


Andy joins us from Evoluted in Sheffield, where he is a Technical Team Lead. He is also a passionate advocate for digital accessibility.

Andy has spoken at numerous events across the north of England.

Outside of work, Andy runs Street Art Sheffield, documenting the Steel City’s murals and running the occasional street art tour.

His talk is about screen magnification and browser zoom, which are commonly used assistive technologies that often get forgotten in the design and build of websites, which introduces challenges to people with low vision that rely on them for browsing the Web.

In this talk, he will share my personal experiences of these assistive technologies and some of the issues he regularly encounters.


A11y North's own Clare Davidson is joining us on stage in her capacity as the Head of Product Inclusion and Equity at Sky.

Clare will talk us through what Sky's Voice Guidance is, who it benefits, the design process and how we moved from closing regulatory gaps to changing culture.

A11y North #4 | Exploring Low Vision & Voice Guidance

Our very own Danny Payne will be talking about his take on empathy labs before we jump in to an interactive session where everyone in the audience can take part.

No, you won't need to speak up or come onto the stage, it'll all be done from your seat on your own device.

A massive thank you to a11y north's first ever sponsor, 

And if you wanted more... there'll be free pizza and beer provided. What more could you possibly ask for?

Please let us know in advance of any allergies beforehand.

Looking forward to seeing you all there,
Your a11y north team

A11y North #2 | How about showing some empathy?

While you're here...

A11y North #5 | Accessible Service Design

A11y North #4 | Exploring Low Vision & Voice Guidance