 are hosting us at their Hippocampus events space at The Brew Society in Leeds.

 - Taking a service design approach to accessibility 

Building accessibility directly into the service design journey

With 1 in 5 people experiencing some form of disability that might impact their experience with digital services, accessible design helps ensure that a wider audience can benefit. This talk highlights that designing for accessibility helps remove barriers to essential services, ultimately creating a smoother user journey for everyone.

We encourage attendees to consider temporary disabilities or changes in circumstances, like a broken wrist, that could affect a person's ability to engage with digital services. Their approach looks at accessibility from a few core principles: simplicity in design, colour choices, text, and vocabulary.

At its core, accessible design is about putting people first. When services are designed with empathy and attention to real-world needs, they become more inclusive and truly user-centred.


Hippo is a trusted digital services partner that designs with empathy and builds for impact. By combining data-informed evidence, human-centred design and software engineering, Hippo helps it's clients thrive as modern organisations

This session would not be possible without ongoing support from 

A11y North #5 | Accessible Service Design

We are proud to announce A11y North #4, hosted by our friends at BJSS.

Free pizza, free drinks, networking and 2 amazing talks by 2 great people.

Come along and meet likeminded accessibility professionals and advocates, just a stones throw away from Leeds train station.

Talk 1: Screen magnification and browser zoom


Andy joins us from Evoluted in Sheffield, where he is a Technical Team Lead. He is also a passionate advocate for digital accessibility.

Andy has spoken at numerous events across the north of England.

Outside of work, Andy runs Street Art Sheffield, documenting the Steel City’s murals and running the occasional street art tour.

His talk is about screen magnification and browser zoom, which are commonly used assistive technologies that often get forgotten in the design and build of websites, which introduces challenges to people with low vision that rely on them for browsing the Web.

In this talk, he will share my personal experiences of these assistive technologies and some of the issues he regularly encounters.


A11y North's own Clare Davidson is joining us on stage in her capacity as the Head of Product Inclusion and Equity at Sky.

Clare will talk us through what Sky's Voice Guidance is, who it benefits, the design process and how we moved from closing regulatory gaps to changing culture.

A11y North #4 | Exploring Low Vision & Voice Guidance

We often hear that Digital Accessibility events are too technical and focused on development, legislation and standards. That's why, this month, we will be returning to 

 will be talking through some of the simple things you can do to cater for more people when designing in Figma.

Then for the main event, we're delighted to have 

 (Design and Accessibility Lead at Elastic, former Head of Accessibility at the DWP) joining us to talk about 

 - The session will cover 8 design principles when designing for neurodiversity, and practical examples you can implement in your day-to-day work.

A11y North #3 | Accessibility in Design

While you're here...

A11y North #5 | Accessible Service Design

A11y North #4 | Exploring Low Vision & Voice Guidance